Privacy Policy

Privacy Policy – Voyloo

Effective Date: 01/04/2026

Voyloo (“we,” “our,” “us”) respects your privacy and is committed to protecting the personal information you provide. This Privacy Policy explains how we collect, use, and protect your data when you interact with our website and services.


Information We Collect

We collect information you provide directly to us, including:
 

• Contact forms and inquiries

• Email addresses

• Client information necessary for onboarding and service delivery

• Analytics data for website performance and service improvement

We do not use cookies to track visitors.


How We Use Your Information

Your information is used for:
 

• Responding to inquiries and email communications

• Onboarding clients and managing services

• Analyzing and improving website performance and campaigns

• Marketing purposes, such as newsletters or offers (with opt-in consent where required)
  
   

Third-Party Services

We may use third-party services to help provide our services, including:

• Wix – website hosting and forms

• Google Analytics – website analytics and performance tracking

• Meta Ads – advertising campaigns

• Email marketing tools – newsletters and client communications

These services only process data as necessary to provide their function.


Data Sharing

We do not share personal client or visitor data with third parties except as required to provide services. Public-facing content, such as - but not limited to - marketing materials or ads, may be visible externally.


Data Retention

We retain your personal data only as long as necessary to provide services and comply with legal obligations:
 

• Clients: For the duration of the business relationship plus 5 years for recordkeeping.

• Website visitors/inquiries: Up to 2 years, unless you request deletion.
  
   

User Rights

Users have the following rights regarding their personal data:
 

• Access: Request a copy of the data we hold.

• Correction: Update or correct inaccurate information.

• Deletion: Request that we delete your data when no longer needed.

• Opt-Out: Unsubscribe from marketing communications at any time.

Requests can be sent to hi@voyloo.io.


International Audience

Voyloo serves clients primarily in the UAE but may also provide services globally. Data handling follows applicable privacy laws in the UAE and other relevant jurisdictions.


Security

We implement appropriate technical and organizational measures to protect personal data against unauthorized access, loss, or misuse.


Updates to This Policy

We may update this Privacy Policy periodically. The updated version will be posted on this page with a revised effective date.